Customer Success Manager (Atlanta, USA)

Experience: 8 to 11 Years

Job Description

At Kitchen365, we build fast, efficient e-commerce solutions for kitchen cabinet businesses. We are growing fast and looking to hire a Customer Success Manager in Atlanta GA to support this growth. We are seeking a qualified leader to build and grow client relationships. The ideal candidate needs to be experienced in e-commerce and be able to help customers grow their business. We can transfer for a candidate located in USA with H1B visa for the right qualifications.

Responsibilities

• Help Kitchen365 customers run their kitchen cabinet business online
• Work as a liaison between customers and the delivery team to build/enhance websites and grow business for Kitchen365 clients
• Drive sales performance with a focus on monthly revenue targets
• Prepare and update demos and quotes as part of the account management team
• Build and cultivate client relationships
• Travel within USA and India as needed

Requirements

• At least 4 years of e-commerce industry experience building/running websites and driving online sales
• Technical educational or equivalent experience required
• Excellent communication skills required, outgoing personality a huge plus
• Prior experience in any/all fields – software delivery, digital marketing, UI/UX, content
• Prior sales experience in Kitchen & Bath industry a huge plus
• Strong customer focus and highly self-motivated, a strong team player
• Strong decision-making abilities in an autonomous environment
• Must be located in Atlanta GA and required to be in office 5 days/week

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